Congratulations to this week's On-the-Spot Values-Based Recognition Raffle Winners!


 

Congratulations to this week's On-the-Spot Values-Based Recognition Raffle Winners!

 

These employees were recognized by their managers for living out The Breck Effect through one or more of our Company's core values! Once recognized, they entered themselves for a chance to win a prize through EpicEmployee>My Location>My Recognition. They will receive a branded gift item packet from our Breck Street Team as a special thank you. You could be the next winner! 

 

This week's raffle winners are

Merlene Burry, Product Sales, Serve Others: “After a park hold, Merlene did a fantastic job fielding questions from guests in line regarding rainchecks and refunds. As the line began to build Merlene asked guests to cut off and collect wristbands for their family, this way  only one family member had to stand in line. This tactic drastically decreased our line, and subsequently created a more relaxing environment for guests as well as sellers. Thank you for your quick thinking and agility, Merlene!”

 

Shauna  Agard, Product Sales, Serve Others: “I treat every new guest as a new guest; regardless of how many times I’ve answered the same question, I work to give every guest an experience as if it was my first interaction of the day. I stay positive, informative, and helpful!”

 

 

Read all of the stories from this month-

Shauna  Agard, Product Sales, Serve Others: “I treat every new guest as a new guest; regardless of how many times I’ve answered the same question, I work to give every guest an experience as if it was my first interaction of the day. I stay positive, informative, and helpful!”

 

Spencer Rotter, Front Desk/Activities, Do Right: “The supervisor for the gold runner coaster called in sick and Eric was in charge and he didn’t know how rotations worked I told him that I would handle it and the day went smoothly.”

 

Cameron Nocca, Product Sales, Serve Others: “Two guests have reached out to us this past week to acknowledge Cameron's excellent guest service. Both reviews mentioned Cameron's patience and friendliness while helping them select the appropriate products for their families for both winter and summer. Thank you, Cameron, for your diligence and high level of care for the guest experience!”

 

Erika Franzen, Product Sales, Do Good: “Erika has created an online scoreboard for our mini golf here at Breckenridge. Not only have we seen the competition level increase, but we have saved a ton of paper from being used once and tossed by guests. It is absolutely amazing to see such a huge impact on guests with also having a great impact on our commitment to zero. Thanks Erika!!!”

 

Merlene Burry, Product Sales, Serve Others: “After a park hold, Merlene did a fantastic job fielding questions from guests in line regarding rainchecks and refunds. As the line began to build Merlene asked guests to cut off and collect wristbands for their family, this way  only one family member had to stand in line. This tactic drastically decreased our line, and subsequently created a more relaxing environment for guests as well as sellers. Thank you for your quick thinking and agility, Merlene!”

 

Jianhui   Li, Product Sales, Serve Others: “Due to staffing issues on Friday 7/2 only a leader was scheduled at the Gondola Ticket Office, no greeter and no seller. Grace mentioned this to Li who promptly volunteered to pick up a full day shift that day. She saved the day for me. Plus she simply gives great guest service. She is friendly, efficient and accurate in her transactions. I wish I had a whole office full of Li's.”

 

Srna Boskovic Rendell, Product Sales, Serve Others